Can Credit Memo Be Created Against Invoice That Has Gone To Bank Collection (Boleto)?

(Doc ID 1100973.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle Advanced Collections - Version: 12.0.6 and later   [Release: 12 and later ]
Information in this document applies to any platform.


During the dispute process, a credit memo will be created. This is standard functionality in Receivables, iReceivables, and Advanced Collections. If the invoice has already been sent to Bank Collection (Boleto), should a credit memo be allowed against this invoice?


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms