When Trying To Use A Task Template In Service Request The Application Asks For Task Type
(Doc ID 1104724.1)
Last updated on MAY 19, 2020
Applies to:Oracle Teleservice - Version 12.1.2 and later
Information in this document applies to any platform.
When trying to create tasks manually using a template in the Service Request area, the application asks for data in the Task Type, Task Owner and Task Summary fields before displaying the Task Template pop up screen.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document