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Cannot save end date field on Telesales Relationship tab. (Doc ID 1105476.1)

Last updated on APRIL 06, 2021

Applies to:

Oracle TeleSales - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

 


On 12.0.6, the following issue happens :
cannot see End Date field value in the Relationship tab after refresh of eBusiness Center form



STEPS TO REPRODUCE

1. login to applications
2. goto Telesales responsibility
3. open eBusiness Center Form
4. query for any customer
5. goto Relationship Tab
6. enter end date '01-JAN-2012' for any record there
7. save the changes
8. now Refresh the eBusiness Center form
9. the end date field value entered now is missing



Screenshots

Enter End Date field value

After pressing Refresh button


EXPECTED BEHAVIOR

The End Date value should not be removed because the relationship has to be end dated.





Business Impact

Unable to save correct end dates.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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