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Master Note: Common Reasons for Error APP-ONT-250274- No Manual Discount Available, APP-ONT-250271 Online Discounting is Not Allowed Order Type Enforces List Prices (Doc ID 1105868.1)

Last updated on OCTOBER 18, 2020

Applies to:

Oracle Advanced Pricing - Version 11.5.9 to 12.2.3 [Release 11.5 to 12.2]
Oracle Order Management - Version 11.5.10.0 to 12.2.3 [Release 11.5.10 to 12.2]
Oracle Order Management - Version 12.2.5 to 12.2.5 [Release 12.2]
Information in this document applies to any platform.
Form:OEXOEORD.FMB - Sales Orders
Form:OEXOETEL.FMB - Quick Sales Orders

APP-ONT-250274 - No Discount Guide Available




Purpose



Provides common reasons for the error APP-ONT-250274- No Manual Discount Available and
APP-ONT-250271 Online Discounting is not allowed.order type enforces list prices.
Additional tips for why a manual discount may not be applied are also provided.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 First step(s) one could take which may resolve the issue quickly
 Impacting Profile Options
 Potential Root Cause for this Issue if Pattern Search is Enabled
 Known Code Issue(s) With Patch Solutions
  1. Mass Change Errors with APP-ONT-250274: No Manual Discount Available
 2. Mass Change Errors with APP-ONT-250274: No Manual Discount Available When Automatic Modifier Becomes a Manual Modifier
 3.  APP-ONT-250271 Online Discounting is not allowed. Order Type enforces list prices.
 4.  When Line Type is Null Cannot Update the Selling Price Due to Error APP-ONT-250571
 5. Upon saving, price reverts back to original value.
 6. Manual Modifier is Not Available in the LOV - Cannot Override Price
 7. Manual Modifier is Not Available in the List of Values ( LOV ) Except for the First Order Line. For other order lines one cannot override the unit selling price
 8. Using Intercompany with Advanced Pricing Finds Interface Trip Stop Fails To Retrieve a Price Using Price Breaks Within a Price List
 9.  APP-ONT-250274: No Manual Discount Available -When Enforce List Price is Set to 'Y' and Profile 'OM: Discounting Privilege' is Set to 'Unlimited'
 10.  R12.2.x APP-ONT-250274: No Manual Discount Available -When Calculate Price Flag is Partial Price or Freeze Price
 Setup for a Generic Manual Modifier Setup
 Configured Item Unit Selling Price Cannot Be Updated

There exists no way nor workaround to update the selling price of a config item.
This is the intended design. Reference: APP-ONT-250274: NO MANUAL DISCOUNT AVAILABLE WHEN UPDATING CONFIGURED (STAR)ITEM <Document 2298884.1>
 Review the Manual Modifier Setup
 Verify Sales Order and Associated Setup
 Additional Tips / Resource
 Still Have Questions?
References

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