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Insufficient Privileges Error for Drilldown to Journal Line Detail in General Ledger (Doc ID 1106048.1)

Last updated on DECEMBER 04, 2020

Applies to:

Oracle General Ledger - Version 11.5 to 12.1 [Release 11.5.0 to 12.1]
Information in this document applies to any platform.

Symptoms


When attempting to drilldown on a journal line, from a computer installed with Java 6, versions 18, 19 or 20,
the following error occurs. This error does not occur on other computers.

ERROR
-----------------------
You have insufficient privileges for the current operation. Please contact your System Administrator.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
  1. Login to Oracle
  2. Select GL Superuser responsibility
  3. Click on Inquiry then journal
  4. Query a journal batch
  5. Click on find
  6. Click on Review Journal.
  7. Click on a line number.
  8. Click on Line Drilldown.

Changes

Customer upgraded the java runtime on several computers.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
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References


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