Service Contract Renewal:Currency Conversion Rate And Date Are Copied From Source Contract During Renewal
(Doc ID 1107543.1)
Last updated on AUGUST 26, 2022
Applies to:
Oracle Service Contracts - Version 11.5.9 to 12.1.1 [Release 11.5 to 12.1]Information in this document applies to any platform.
Service Contracts Authoring Form - OKSAUDET.fmb
Renewal of Contract
Symptoms
When renewing a service contract, the currency conversion date and rate are defaulted as Start date of the source contract.
Steps to reproduce:
1. Go to (R) Service Contracts Manager (N) Launchpad
- search for a contract that has currency conversion defined on it
2. From the search results right click on the contract and select to Renew
- renew the contract for a future time period.
3. Open the new renewal contract
- note that the currency conversion date and rate have defaulted from the original contract.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |