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Pay in Full for Customer Refund: External Payee D Could Not be Derived for Document (Doc ID 1108243.1)

Last updated on DECEMBER 03, 2020

Applies to:

Oracle Payables - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to perform Pay in Full for customer refund invoice with Type as 'Payment Request' the following error occurs.

ERROR
-----------------------
External payee id could not be derived for document based on
payee context (payee id, payee party id, supplier id, supplier site id, org
and payment function).


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) Create Refund on Receipt/Credit Memo in AR.
2) Payment Request Created in AP
3) Validate, Approve, Create Accounting
4) Pay in Full with all the information like payment method, etc

Cause

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In this Document
Symptoms
Cause
Solution
References


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