Pay in Full for Customer Refund: External Payee D Could Not be Derived for Document

(Doc ID 1108243.1)

Last updated on MARCH 26, 2018

Applies to:

Oracle Payables - Version: 12.1.1 and later   [Release: 12.0 and later ]
Information in this document applies to any platform.


When attempting to perform Pay in Full for customer refund invoice with Type as 'Payment Request' the following error occurs.

External payee id could not be derived for document based on
payee context (payee id, payee party id, supplier id, supplier site id, org
and payment function).

The issue can be reproduced at will with the following steps:

1) Create Refund on Receipt/Credit Memo in AR.
2) Payment Request Created in AP
3) Validate, Approve, Create Accounting
4) Pay in Full with all the information like payment method, etc


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