Pay in Full for Customer Refund: External Payee D Could Not be Derived for Document (Doc ID 1108243.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Payables - Version: 12.1.1 and later   [Release: 12.0 and later ]
Information in this document applies to any platform.

Symptoms

When attempting to perform Pay in Full for customer refund invoice with Type as 'Payment Request' the following error occurs.

ERROR
-----------------------
External payee id could not be derived for document based on
payee context (payee id, payee party id, supplier id, supplier site id, org
and payment function).


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) Create Refund on Receipt/Credit Memo in AR.
2) Payment Request Created in AP
3) Validate, Approve, Create Accounting
4) Pay in Full with all the information like payment method, etc

Cause

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