When Creating a 'Line Approval Tolerance Rule' which Uses an Amount and not a Percentage once Saved the Information is not Visible nor can it be Edited or Deleted. (Doc ID 1108317.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Freight Payment, Billing, and Claims - Version: 6.1 and later   [Release: 6.1 and later ]
Information in this document applies to any platform.

Symptoms

In OTM version 6.1 when creating a 'Line Approval Tolerance Rule' which used an amount and not a percentage once saved the information is not visible nor can it be edited or deleted.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1 - Log onto an OTM 6.1 system.

2 - Navigate to: Financials > Payment Rule Management > Line Approval Tolerance Rule.

3 - Click NEW

4 - Enter the ID

5 - Click 'New approval Tolerance Rule detail'.

6 - In the new window set the following:
Cost Type: Base
Allowable Percent Above: 10
Allowable Percent Below: 10

7 - Click Save.

8 - The record is displayed correctly.

9 - Click 'New approval Tolerance Rule detail'.

10 - In the new window set the following:
Cost Type: Accessorial
Allowable Amount Above: 123 USD
Allowable Amount Below: 123 USD

11 - Click Save.

12 - The record is not displayed correctly. The entry for Accessorial is there but does not show the amounts and it does not show the Delete or Edit icons for that entry.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms