ERROR: The Inventory Item (XXXXX) doesn't exist in the Inventory Organization (XXX) provided.
Last updated on MAY 19, 2017
Applies to:Oracle Installed Base - Version 11.5.9 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 16-Dec-2013***
When attempting to inactivate Install Base Instances after changing the Item Status to 'Obsolete' or 'Inactive' on the Item Number, the following error occurs.
Error Message: The Inventory Item (&INVENTORY_ITEM_ID) doesn't exist in the Inventory Organization (&INVENTORY_ORGANIZATION_ID) provided.
1. Set the status on the Item Number in Inventory to 'Obsolete' and the 'Enabled Flag' to No for selected Orgs
2. Query for an Installed Base Instance with the Inactivated Item Number
3. Change the Status and enter an end-date for the Instance and click on the 'Save' button
4. Observe reported Error Message
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms