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BSA Status Does Not Change To Expired Even though Expiry Date Is Reached (Doc ID 1109857.1)

Last updated on SEPTEMBER 12, 2022

Applies to:

Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, Agreements/Blankets/Contracts

Blanket Sales Agreement (BSA) are not expiring.
BSA is created with an expiry date, and the expiry date is crossed. However, the status does not change to Expired. It still shows as Active. 
The BSA workflow is in Error.

the following error occurs.

ERROR
-----------------------
SET_FINAL_EXPIRATION_DATE #EXCEPTION 1
User-Defined Exception

OE_Blanket_WF.Set_Final_Expiration_Date(OEBH, XXX, XX, RUN)
Wf_Engine_Util.Function_Call(OE_BLANKET_WF.Set_Final_Expiration_Date, OEBH, XXX, XX, RUN)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. BSA created with an expiry date,
2. Pass the expiry date
3. Status not changed to Expired. It still shows Active.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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