Lead Import Channel Field is Not Populating With Data Imported From As_import_interface
(Doc ID 1110315.1)
Last updated on FEBRUARY 11, 2021
Applies to:Oracle Leads Management - Version 12.0 and later
Information in this document applies to any platform.
On : R12 , when importing leads into Sales , via Oracle Marketing , the am_import_interface table shows Sales channel = Marketing Indirect.
When the record appears in Sales , Sales channel = Marketing Direct.
The values appear to be defaulting from profile settings.
Expect to get the same sales channel value 'Marketing Indirect' imported in Sales .
The issue can be reproduced at will with the following steps:
> Login as Oracle Marketing Super User.
> Audience Dashboard > Import > Import leads.
> Enter the import details data .
> Enter Import Mapping date, using the 'Sales_channel_code' column .
> check the am_import_interface table is showing channel = Marketing Indirect.
> query the same lead in Sales , and check the Sales channel = Marketing Direct
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