Cannot Apply Partial Amount Of Deposit To A Sales Order Line Item (Doc ID 1111575.1)

Last updated on JUNE 29, 2017

Applies to:

Oracle Order Management - Version 12.1.1 and later
Information in this document applies to any platform.
***Checked for relevance on 05-Dec-2013***

Symptoms

EXPECTED BEHAVIOR
Expect to be able to apply a partial amount of the deposit.

STEPS
1. Create a deposit invoice.
2. Create a sales order with multiple lines.
3. On an individual order line select actions > payments.
4. Fill in Commitment, amount (amount is less than the order line), and then the commitment number.
5. Save then OK.
If re-query and go back into payments, it applies against the entire amount of the line.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms