Ex-employee Credit Card Process Handling Problems (Doc ID 1115147.1)

Last updated on SEPTEMBER 09, 2016

Applies to:

Oracle Internet Expenses - Version 11.5.10.2 to 11.10.5.2 [Release 11.5 to 11]
Information in this document applies to any platform.
Credit Card Transactions Inactive Employees Process concurrent program
Parameter Billed End Date
apwinacb.pls

Symptoms

On application version 11.5.10.2, when progressing the credit card handling process for an ex-employee, the following problems were reported:

1  There is a report output run by AP and a notification sent to the ex-employee's manager.  But the report data and the notification data do not match.
2  Notifications sent to the ex-employee's manager do not actually acquit anything
3  The credit card ex-employee process notification does not have the ex-employee's name.

STEPS TO REPRODUCE ISSUE
-----------------------
1 - Run the "Credit Card Transactions Inactive Employees Process" concurrent program, with Billed End Date as today's date.

Report output includes the following:
- Total Unused amount = 0.00 AUD
- Total Pending Payables Approval: 5,561.21 AUD
- Total Ready for Payment: 485.90 AUD

2 - Filter on status: Pending Payables Approval
Total: 4,573.41 AUD

But the notification does not list the transactions

3 - Filter on status: Ready for Payment
Total: 485.90 AUD

The notification still does not list the transactions


BUSINESS IMPACT
-----------------------
Confusion between the actual outstanding amount of credit card transactions for an ex-employee

Cause

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