Ex-employee Credit Card Process Handling Problems
Last updated on SEPTEMBER 09, 2016
Applies to:Oracle Internet Expenses - Version 220.127.116.11 to 18.104.22.168 [Release 11.5 to 11]
Information in this document applies to any platform.
Credit Card Transactions Inactive Employees Process concurrent program
Parameter Billed End Date
On application version 22.214.171.124, when progressing the credit card handling process for an ex-employee, the following problems were reported:
1 There is a report output run by AP and a notification sent to the ex-employee's manager. But the report data and the notification data do not match.
2 Notifications sent to the ex-employee's manager do not actually acquit anything
3 The credit card ex-employee process notification does not have the ex-employee's name.
STEPS TO REPRODUCE ISSUE
1 - Run the "Credit Card Transactions Inactive Employees Process" concurrent program, with Billed End Date as today's date.
Report output includes the following:
- Total Unused amount = 0.00 AUD
- Total Pending Payables Approval: 5,561.21 AUD
- Total Ready for Payment: 485.90 AUD
2 - Filter on status: Pending Payables Approval
Total: 4,573.41 AUD
But the notification does not list the transactions
3 - Filter on status: Ready for Payment
Total: 485.90 AUD
The notification still does not list the transactions
Confusion between the actual outstanding amount of credit card transactions for an ex-employee
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