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iPayment Scheduler - Error loading record format: Loading BATCH_FILE_HEADER.xml (Doc ID 1115705.1)

Last updated on MARCH 25, 2019

Applies to:

Oracle Payments - Version 11.5.10.0 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

Used iPayment for many years with First Data North and then changed BEP to Chase Paymentech.
Now users are getting error when running iPayment Scheduler in BATCHQUERY mode.
...
STATEMENT:http://iby.xml.DTDLoader.getDocStream:
document URL= /oracle/apps/iby/xml/xml/data/firstdata/north/paymentech/BATCH_FILE_HEADER.xml
UNEXPECTED:http://iby.exception.ErrorDictionary.getMessageText:no apps context!!
STATEMENT:http://iby.exception.Log.debug.generic:RecordFactory:getRecordFormat:
Error loading record format:oracle.apps.iby.exception.PSException
EXCEPTION:http://iby.exception.Log.debug.generic:oracle.apps.iby.exception.PSException: 
at oracle.apps.iby.util.bpsUtil.raiseException(bpsUtil.java:130)
at oracle.apps.iby.xml.DTDLoader.getDocStream(DTDLoader.java:186)
at oracle.apps.iby.bep.proc.RecordFormatReader.<init>(RecordFormatReader.java:101)
at oracle.apps.iby.bep.proc.RecordFactory.getRecordFormat(RecordFactory.java:102)
at oracle.apps.iby.bep.proc.RecordFactory.getRecord(RecordFactory.java:71)
at oracle.apps.iby.bep.proc.paymentech.net.BatchFileFinder.getBatchFile(BatchFileFinder.java:92)
at oracle.apps.iby.bep.proc.paymentech.PTAdapter.retrieveBatch(PTAdapter.java:494)
at oracle.apps.iby.bep.proc.ProcessorAdapter.deliverInstruction(ProcessorAdapter.java:915)
at oracle.apps.iby.bep.proc.ProcessorServlet.doPost(ProcessorServlet.java:368)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:521)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
at org.apache.jserv.JServConnection.run(JServConnection.java:294)
at java.lang.Thread.run(Thread.java:534)
EXCEPTION:http://iby.bep.proc.ProcessorAdapter.deliverInstruction:Any other Exception
EXCEPTION:http://iby.bep.proc.ProcessorAdapter.deliverInstruction:java.lang.NullPointerException
at oracle.apps.iby.bep.proc.RecordFactory.getRecordFormat(RecordFactory.java:110)
at oracle.apps.iby.bep.proc.RecordFactory.getRecord(RecordFactory.java:71)
at oracle.apps.iby.bep.proc.paymentech.net.BatchFileFinder.getBatchFile(BatchFileFinder.java:92)
at oracle.apps.iby.bep.proc.paymentech.PTAdapter.retrieveBatch(PTAdapter.java:494)
at oracle.apps.iby.bep.proc.ProcessorAdapter.deliverInstruction(ProcessorAdapter.java:915)
at oracle.apps.iby.bep.proc.ProcessorServlet.doPost(ProcessorServlet.java:368)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:521)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
at org.apache.jserv.JServConnection.run(JServConnection.java:294)
at java.lang.Thread.run(Thread.java:534)
PROCEDURE:http://iby.bep.proc.ProcessorAdapter.getErrorRequestResponse:ENTER
...

Changes

Changed BEP from First Data North to Chase Paymentech.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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