Document Manager Failed With Error Number 3 and "po.plsql.PO_DOCUMENT_ACTION_AUTH.reject:210:po_req_supply Returned False" When Rejecting Back to Back Purchase Orders (Doc ID 1116134.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Purchasing - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

Listing of Document Manager Error Number 3 Issues and Troubleshooting Tips > 1116134.1

When rejecting purchase orders, approval process fails with document manager error number 3 and sysadmin error:

po.plsql.PO_DOCUMENT_ACTION_AUTH.reject:210:po_req_supply returned false - po.plsql.PO_DOCUMENT_ACTION_PVT.do_action:110:unexpected error in action call

Error in workflow:
Failed activity: Reject the PO (REJECT_DOC)
Error Stack: Wf_Engine_Util.Function_Call(PO_REQAPPROVAL_ACTION.REJECT_DOC, POAPPRV, 84021-161399, 239770, RUN)
Error Message: User-Defined Exception

Cause

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In this Document

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Document Manager Failed With Error Number 3 and "po.plsql.PO_DOCUMENT_ACTION_AUTH.reject:210:po_req_supply Returned False" When Rejecting Back to Back Purchase Orders (Doc ID 1116134.1)

Applies to:

Symptoms

Cause

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