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MFS PocketPC: Cannot Save Resource Group Parent Assignment - Lov Pops Up to Reselect Parent Group (Doc ID 1116686.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Mobile Field Service - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

Find that when saving a new CRM Resource Group with a parent group, a List of Values (LoV) window pops up that asks the user to (re)select the parent resource group

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
(R) CRM Administrator
(N) Resource manager -> groups

1. Define a new (child) group.
2. Navigate to the Parent Groups tab.
3. Enter the name of the Parent Group in the "Group Name" field and tab out of the field.
This populates the Group Number field with the group number.
4. Now, when trying to save the record, it pops up a LoV window.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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