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Updated 'Owning Department' On Asset Does Not Reflect On Preventive Maintenance (PM) Generated Work Orders (Doc ID 1117074.1)

Last updated on FEBRUARY 10, 2021

Applies to:

Oracle Enterprise Asset Management - Version 11.5.10.2 and later
Information in this document applies to any platform.
Executable:EAMPMSDU - Generate Preventive Maintenance Work Orders
.
Checked for relevance 31-DEC-2011


Symptoms

On :  11.5.10.2 version, PM


Find After changing the department for an asset, PM does not recognize the department change.  It uses the previous department.  New work orders and previously created work orders do not include the department change

EXPECTED BEHAVIOR
-----------------------
Expect the department to change in PM

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.  Responsibility: Enterprise Assets Management
2.  Navigation: Assets -> Assets Number
3.  Change the owning department and save the information
4.  After generating work orders,  the  owning department reverts to the
previous data


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot rely on the asset department being correct on work orders

Changes

You changed an Asset's department

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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