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Unable To Upload Layout Template File Due To "You are trying to access a page that is no longer active ..." (Doc ID 1119275.1)

Last updated on APRIL 04, 2025

Applies to:

BI Publisher (formerly XML Publisher) - Version 5.6.3 to 12.1.3 [Release 5 to 12.1]
Information in this document applies to any platform.

Symptoms

Uploading a layout template via the XML Publisher Administrator responsibility fails due to the following error:


Steps to reproduce:

  1. Login to the Oracle E-Business Suite
  2. Responsibility: XML Publisher Administrator
  3. Function: Templates
  4. Create a new template definition using an RTF layout template file
    --> Provide the local path to the RTF file, specify the Language and Territory
  5. Specify the Language and press the TAB key
  6. Enter e.g. United States for Territory and tab out
    --> At this point the error above occurs.

Cause

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In this Document
Symptoms
Cause
Solution
References


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