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MFS PPC Debrief Error: oracle.apps.jtm.common.ASLException:failed to create (Doc ID 1120934.1)

Last updated on JUNE 09, 2021

Applies to:

Oracle Mobile Field Service - Version 11.5.9 to 12.1.2 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Symptoms


When creating a quick debrief in the Mobile field service application  an error occurs.

ERROR
-----------------------
oracle.apps.jtm.common.ASLException:failed to create

 
The problem can occur for any number of users.
In some cases the error occurs when adding attachments or signatures to the debrief.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. create a quick debrief with a signature
2. save. - error occurs.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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