Customer Form Error: When Creating or Updating Customer Information, Error is Raised: 'ORA-06508: PL/SQL: could not find program unit being called' (Doc ID 1121717.1)

Last updated on JULY 25, 2016

Applies to:

Oracle Receivables - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

Attempting to enter or update customer information and receive the following errors:

Error:
The following SQL error occurred: ORA-06508: PL/SQL: could not find program unit being called.

Users are able to enter transactions for existing clients.

Responsibility:  Receivables Manager
Navigation:  Customers > Customers
Click on the Create button
Enter a customer and address and Save

Cause

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