Create Quote Error: "1. The Ship-To address for this customer is inactive. Please choose a different Ship-To address, 2. This site is not a valid site for given Ship to Customer Account/Customer Account"
(Doc ID 1121783.1)
Last updated on APRIL 04, 2024
Applies to:
Oracle Quoting - Version 12.0.6 and laterInformation in this document applies to any platform.
Symptoms
Cannot create a quote in Oracle Quoting for Sales Opportunity, receive error when
Error
1. The Ship-To address for this customer is inactive. Please choose a different Ship-To address
2. This site is not a valid site for given Ship to Customer Account/Customer Account
Steps to Reproduce
- Responsibility: Oracle Quoting
- Navigation: Quote
- Create Quote
- Select Operating Unit
- Select Order Type
- Customer details used for Opportunity
- Click Apply
- Receive Error
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |