Performance Issue When OE_ORDER_PUB.PROCESS_ORDER Calls Scheduling for Many Lines
(Doc ID 1122048.1)
Last updated on JANUARY 30, 2022
Applies to:Oracle Order Management - Version 126.96.36.199 to 12.1.3 [Release 11.5.10 to 12.1]
Oracle Order Management - Version 188.8.131.52 to 12.1.1 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
A custom request using OE_ORDER_PUB.process_order is taking an excessive amount of time to run when greater than 100 call to this api call.
After adding time stamps to the debug lines in the code to find the area where the time is being spent The main package call 3 procedure
With these 4 timestamps can see the following
Fifo Queue takes 29 Seconds
Validate_3a7_data takes 2 seconds
Update_Shipping_data_3a7 takes 21:59 minutes
The call to the API is monitored within the Update Shipping Procedure
Found that as continuing to call this API the times increase. The number of calls to this API could be over 1000 and we have some runs that took 40,000 seconds to process.
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