R12.1.1: AppsLogin is failing with error 'The webpage cannot be found' - HTTP 404 after a restart of the Middle-Tier
(Doc ID 1122804.1)
Last updated on AUGUST 11, 2024
Applies to:
Oracle E-Business Suite Technology Stack - Version 12.0.6 to 12.1.3 [Release 12.0 to 12.1]Information in this document applies to any platform.
Symptoms
When trying to login on 12.1.1 after restarting the services, the login page fails to open and shows the error:
The webpage cannot be found
HTTP 404
...
No known changes had been made and the Middle-Tier Services appear to start without problems.
The error_log shows errors like:
...
File does not exist: <PORTAL_TOP>/OA_HTML/AppsLogin
...
No obvious errors were found in the other log files apart from
...
$LOG_HOME/ora/10.1.3/j2ee/oacore/oacore_default_group_1/log.xml which reports:
Internal error raised tyring to instantiate web-application: html defined in web site OC4J 10g (10.1.3) Default Web Site.
Error compiling :$COMMON_TOP/webapps/oacore/html: Error instantiating compiler: Web service artifact generation failed:java.lang.InstantiationException: IO Error reading WEB-INF/wsdl/wsrp_service.wsdl in $COMMON_TOP/webapps/oacore/html: $ORA_CONFIG_HOME/ora/10.1.3/j2ee/oacore/application-deployments/oacore/html/server-wsdl/wsrp_service.wsdl (Permission denied)
...
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |