iReceivables Request Additional Information Option Allows Access After Failure (Doc ID 1122823.1)

Last updated on MARCH 06, 2017

Applies to:

Oracle iReceivables - Version: 11.5.10.2 and later   [Release: 11.5 and later ]
Information in this document applies to any platform.

Symptoms

In the Request Additional Customer Account Access option of the External Login in iReceivables, if you enter the incorrect answer several times, the application will finally let you into the customer's data.

On Step 2 - What is your Account Number, if you enter it wrong 3 times, it will let you in to see the customer's data.

Cause

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