Unable To Connect To The Mail Account. Check The Host, User Name And Password
(Doc ID 1123684.1)
Last updated on FEBRUARY 17, 2023
Applies to:
Oracle Workflow - Version 11.5.10.2 to 12.2 [Release 11.5.10 to 12.2]Information in this document applies to any platform.
Symptoms
E-Business Suite Workflow, Workflow Mailer related issues
When trying to enable Workflow Mailer for IMAPSSL (recommended minimum 11i ATG RUP 4), getting the following error message:
Unable to connect to the mail account. Check the host, user name and password.
The Workflow Mailer log from $APPLCSF/$APPLLOG/FNDCPGSC*.txt shows also some other details:
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| Workflow Information Center, Diagnostics, & Community |
| References |