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Unable To Connect To The Mail Account. Check The Host, User Name And Password (Doc ID 1123684.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Workflow - Version 11.5.10.2 to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Symptoms

E-Business Suite Workflow, Workflow Mailer related issues

 

 

 

 

 

 

When trying to enable Workflow Mailer for IMAPSSL (recommended minimum 11i ATG RUP 4), getting the following error message:

Unable to connect to the mail account. Check the host, user name and password.


The Workflow Mailer log from $APPLCSF/$APPLLOG/FNDCPGSC*.txt shows also some other details:

Cause

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In this Document
Symptoms
Cause
Solution
 Workflow Information Center, Diagnostics, & Community
References


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