Configure to Order Line Stuck in Supply Eligible Status (Doc ID 1123753.1)

Last updated on JULY 27, 2017

Applies to:

Oracle Shipping Execution - Version 11.5.10.2 and later
Information in this document applies to any platform.
***Checked for relevance on 02-Jul-2014***


Symptoms

A configure Item Order Line gets stuck in 'SUPPLY_ELIGIBLE' status, after Pick Release.

The Sales Order Line workflow goes back to Create Supply Order - Eligible , Notified status while performing Pick Release, the workflow followed the path of Ship - Line, Manual - Un-reserve

 

Cause

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