Program "IEX: Territory Assignment" Does not Spawn the Child Processes and no Collectors are Assigned.

(Doc ID 1124073.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle Advanced Collections - Version: 11.5.10.0 to 12.0.0 - Release: 11.5.10 to 12.0
Information in this document applies to any platform.
Checked for relevance on 02-MAY-2011

Symptoms

  When defined Territories for Collections , and ran the ' IEX: Territory Assignment ' program, the child processes are not spawned, and no collector assignment is done.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Set territory for Sales usage, using qualifiers as 'Customer name' and 'Customer name range' .
2. Run GTP for Sales usage, Transaction type = blanc
3. Run the ' IEX: Territory Assignment ' program, with Range = All, Run Mode = blanc

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms