Promotion Modifier -> Define Details Form Does Not Show Newly Copied Records Until Queried Again (Doc ID 1125267.1)

Last updated on JULY 14, 2016

Applies to:

Oracle Advanced Pricing - Version 12.0.6 and later
Information in this document applies to any platform.
Shift + F6
+
shift F6

Symptoms

  When a Promotion Modifiers Line of Buy one Get One free type is created by copying the Line above using Shift +F6 and by going in the Define Details form, it shows empty. Unless one dies a query on this form with Cntrl+F11 one would not see any of the copied lines. This could lead to issues if someone creates all the lines all over again.

EXPECTED BEHAVIOR
-----------------------
Expect that as soon as the Define Details button is pressed from the Modifier form, the form should open and show all the existing records without having to re-query the form.

STEPS
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The issue can be reproduced at will with the following steps:

User creates a Promotion modifier header and enters Promotion Goods modifier lines where the user gets an additional item for purchasing a qualified item. User enters the first modifier line and proceeds to enter details; a single 'Get' records is entered. User saves changes and navigates back to modifier lines region to enter second modifier line by copying from the first by doing Shift+F6. When the User presses the Define Details button, the form opens with no records. If one creates a new record here, this record will be over and above the record already present in the tables that did not come up initially.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create Get Modifiers correctly and end creating promotional lines with more than required "Get Item Records.

Cause

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