Account Details Form Issue: Transactions Do Not Show Up Properly in a Multi-Organization Instance Unless Operating Unit is Specified

(Doc ID 1126097.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Receivables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
Form:ARXRWMAI.FMB - Receipts
Form:ARXCWMAI.FMB - Collections


Symptoms


When the responsibility you are using has access to more than one operating unit, the Account Details form will only display records for the default operating unit. Unless you specifically pick another operating unit other than the Default one, you will not see the transactions / receipts for that operating unit.

It is expected that since the responsibility has access to multiple operating units, that records from any of theses units will be displayed.

Cause

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