Generate Field Service Trips With Parameter Replace Or Delete, Deletes Overnight Shift Of Day Before
(Doc ID 1126290.1)
Last updated on MAY 29, 2020
Applies to:Oracle Field Service - Version 12.0.4 to 12.0.6 [Release 12]
Information in this document applies to any platform.
When running the Generate Field Service Trips program with the parameter REPLACE or DELETE, it deletes overnight shifts of day before the Start Date.
Expect not to delete previous day shift. If user want to replace one day the day before is deleted and the engineer will not get tasks assigned.
1.Generate Field Service Trips
2.Parameter = REPLACE or DELETE,
3.Check resource on dispatch center
4.Deletes shift of day before Start Date
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