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Canadian Record of Employment (ROE) - Pycaarch, has Zero Insurable Earnings when Termination is Delayed (Doc ID 1126301.1)

Last updated on JULY 07, 2020

Applies to:

Oracle HRMS (Canada) - Version 12 and later
Information in this document applies to any platform.
ConcurrentProgram:ROEARCH - Record of Employment


Symptoms

Find that the insurable earnings are incorrect on the Record of Employment (ROE) when termination occurs after the last date paid because of employee notification that they have left the company.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Client is terminated with a termination date that is several pay periods after their last pay.
2. Run the Record of employment process for the employee and submit it to Employment and Social Development Canada (ESDC)
3. ESDC states that ROE is incorrect.

Cause

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In this Document
Symptoms
Cause
Solution


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