APP-BEN-93447 Error When Trying To Back Out For One Person (Doc ID 1127253.1)

Last updated on DECEMBER 08, 2016

Applies to:

Oracle Advanced Benefits - Version 12.0.4 and later
Information in this document applies to any platform.

Symptoms

On 12.0.4:
When attempting to back out a life event for 1 employee, the following error occurs:

APP-BEN-93447: For this operation to succeed, you must either purge the Medical entry on 13-MAR-10 or enable Multiple Entries Allowed for Medical.

or

APP-PAY-01788 You cannot extend end date past the end of time. Cause: You are currently trying to extend you end date past the end of time. Action: Clear your changes.


Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query the employee in question.
3. Select View Person Life Events from the Desktop Activities drop down menu.
4. Attempt to back-out the life event.

Cause

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