My Oracle Support Banner

APP-BEN-93447 Error When Trying To Back Out For One Person (Doc ID 1127253.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.


On 12.1.3 and Forward,
When attempting to back out a life event for 1 employee, the following error occurs:

APP-BEN-93447: For this operation to succeed, you must either purge the Medical entry on 13-MAR-10 or enable Multiple Entries Allowed for Medical.


APP-PAY-01788 You cannot extend end date past the end of time. Cause: You are currently trying to extend you end date past the end of time. Action: Clear your changes.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query the employee in question.
3. Select View Person Life Events from the Desktop Activities drop down menu.
4. Attempt to back-out the life event.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.