My Oracle Support Banner

Autoinvoice Error - An Invoice Can Only Reference A Commitment For Service Contracts (Doc ID 1127425.1)

Last updated on FEBRUARY 21, 2019

Applies to:

Oracle Service Contracts - Version 11.5.10.2 and later
Information in this document applies to any platform.
Executable:RAXTRX - Autoinvoice Import Program

Symptoms

When AutoInvoice is run for Service Contracts data, the following error occurs in the AutoInvoice Execution Report.

The output of the AutoInvoice Data Collection Test run for the contract involved shows that the CUST_TRX_TYPE_ID value is the same for all rows.

Error:
An invoice can only reference a commitment.

Steps to reproduce:
1. Terminate a Service Contract which generates a credit amount.
2. Run the Service Contracts Main Billing program.
3. Run the AutoInvoice Import program.
4. The AutoInvoice Execution Report shows the indicated error.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.