IEXPYPRS_UNPAID_REASON When Clicking on Payment Processing Button (Doc ID 1127495.1)

Last updated on FEBRUARY 23, 2015

Applies to:

Oracle Advanced Collections - Version: 12.1.2 and later   [Release: 12.1 and later ]
Information in this document applies to any platform.
Form:IEXPYPRS.FMB - IEX: Payment Processing
Form:IEXRCALL.FMB - IEX Startup Form
***Checked for relevance on 28-DEC-2011***

Symptoms

When trying to enter a payment in Advanced Collections, the following error occurs after clicking on the Payment Processing button:

FRM-40735 WHEN-CREATE-RECORD trigger raised unhandle exception ORA-06502
FRM-40104: No such block: IEXPYPRS_UNPAID_REASON

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms