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Cancelling Order Line With Limits Modifier Applied Does Not Reverse Consumed Balance. (Doc ID 1127507.1)

Last updated on SEPTEMBER 16, 2019

Applies to:

Oracle Advanced Pricing - Version 11.5.10.2 and later
Oracle Order Management - Version 11.5.10.0 and later
Information in this document applies to any platform.
Form:OEXOEORD.FMB - Sales Orders


Symptoms

Find that an order line which has a modifier that has limits assigned to it, when cancelling the line the limits transactions still show as consumed

EXPECTED BEHAVIOR
Expect the consumption to no longer display for the cancelled order

STEPS
The issue can be reproduced at will with the following steps:

  1. Create and book sales order. Notice that Promotion modifier is applied to the line.
  2. View Line Limits transactions and notice consumed transaction.
  3. Go back to sales order and cancel line.
  4. Update line limit balances, view transactions - consumed amount is not reversed.

Cause

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In this Document
Symptoms
Cause
Solution
References


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