Pick Slip Report PDF Output Does not Print or Produce Output (Doc ID 1127883.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 12.1 and later
Oracle Shipping Execution - Version 12.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1 version, Reporting & Business Analysis
Find that Pick Slip Report PDF Output is not producing any output after applying ATG rup 6 technology stack upgrade.

EXPECTED BEHAVIOR
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Expect Pick Slip Report PDF should produce an output as it did prior to the upgrade.

STEPS
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The issue can be reproduced at will with the following steps:
1. XXBG - Internal Order Pick (Report Set)
2. Create Internal Orders
3. Order Import
4. Order Import Child Req1 (Order Import) (if there are orders to process)
5. Pick Selection List Generation - SRS
6. Pick Slip Report PDF Output - this is the job that has the XML data but no Output and will not print.

Cause

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