AP Invoice Validation Fails Tax Calculation with, "Unexpected error occurred during Tax Calculation"; Unable to Create Purchase Orders

(Doc ID 1128444.1)

Last updated on APRIL 02, 2018

Applies to:

Oracle Purchasing - Version: 12.0.6 and later   [Release: 12 and later ]
Oracle Payables - Version: 12.0.6 and later    [Release: 12.0 and later]
Information in this document applies to any platform.
Form:POXPOEPO.FMB - Enter Purchase Orders GUI
Form:APXINWKB.FMB - Invoice Workbench
Executable:APPRVL - Invoice Validation

Symptoms

On R12, the following error occurs during Invoice Validation:

Error:

"Unexpected error occurred during Tax Calculation.
Exception: An unexpected error has occurred. Please contact your system administrator.
Please correct the problem or contact your System Administrator."

FND_LOG_MESSAGES contains the following (below):

ZX_VALID_INIT_PARAMS_PKG: GET_TAX_SUBSCRIBER()+
Call on-the-fly upgrade since transaction does not exist in repository for trx id: 5597
ZX_ON_FLY_TRX_UPGRADE_PKG.upgrade_trx_on_fly(+)
p_upg_trx_info_rec.application_id: 201
ZX_ON_FLY_TRX_UPGRADE_PO_PKG.upgrade_trx_on_fly_po(+)
Inserting data into zx_lines_det_factors
ZX_ON_FLY_TRX_UPGRADE_PO_PKG.upgrade_trx_on_fly_po(-)
x_return_status:
ZX_ON_FLY_TRX_UPGRADE_PKG.upgrade_trx_on_fly(-)
"Data is expected to be in eBTax repository for this call. Please CHECK your sequence of calls to eBTaxORA-01403: no data found
ORA-01403: no data found"

Users may also be unable to create and approve Purchase Orders due to similar errors.

Cause

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