My Oracle Support Banner

Cash Receipt Showing Multiple Times on Account Details Form (Doc ID 1128463.1)

Last updated on JUNE 12, 2019

Applies to:

Oracle Receivables - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
Account Details Form


Symptoms

Receipt Batch has Payments showing doubled in receipts summary view.
Customer Account is showing same payment four times with same Receipt numbers.

View issue with the following:
Receivables>Collections>Customer Accounts
Receivables>Receipts >Batches >Query Receipt Batch

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.