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When Opening Service Request Details from Complex Maintenance, Repair, and Overhaul (CRMO) Get: You Do Not Have Permission To View This Service Request (Doc ID 1128741.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Installed Base - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to check the Service request details from the Install base page, the following error occurs.

You do not have permission to view this service request

STEPS
-----------------------
1. Login to Oracle Apps
2. CMRO User - Unit configuration - Search Product - View details "Service Request" - Go.
3. In list of SR's click on Details of appropriate SR.
4. Error "You do not have permission to view this service request" occured.

Cause

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In this Document
Symptoms
Cause
Solution
References


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