The Pricing Attributes Menu for Usage Lines is Not Enabled on the Service Contract Authoring Form
(Doc ID 1128804.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Service Contracts - Version 22.214.171.124 and later
Information in this document applies to any platform.
Create a Usage line and then add a Subline for the usage line. When navigating Actions > Pricing Attributes, find that the item is not enabled. Why does this occur?
1. Using the Service Contracts Manager responsibility, navigate: Launch Contracts
2. Create a Service Agreement or Subscription Agreement contract and add a Usage line.
3. Select the list of values for products that are linked to this usage and select one of the entries. This creates a new subline.
4. Select Actions from the toolbar. The 'Pricing Attributes' option is greyed out even though it is enabled for Covered Product sublines.
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