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Dunning Letter is Not Generated for Some Customers (Doc ID 1130745.1)

Last updated on JULY 27, 2018

Applies to:

Oracle Receivables - Version 11.5.10.2 and later
Oracle Advanced Collections - Version 11.5.6 and later
Information in this document applies to any platform.

Symptoms

Dunning letter is not getting generated for customers with a Credit Balance.

Cause

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