My Oracle Support Banner

How To Stop Sales Group From Being Updated After The Order Has Closed? (Doc ID 1131013.1)

Last updated on OCTOBER 01, 2019

Applies to:

Oracle Order Management - Version and later
Information in this document applies to any platform.


The sales group in an order can be changed even after the order is closed. We can't find any way through the defaulting rules or processing constraints to stop users from making any change to the sales group. Is there a way to build such a control?

Reproduce the issue:
Find closed order from Sales Order form > Additional Header Information > Sales Credits
You can modify Sales Group and save even the order is closed.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.