Poor Performance When Selecting Lines Tab On NIR Details Page
(Doc ID 1131774.1)
Last updated on FEBRUARY 02, 2022
Applies to:Oracle Product Hub - Version 12.1.2 and later
Information in this document applies to any platform.
The New Item Request (NIR) details page has poor performance taking more than 5 to 10 minutes to open (and sometimes up to 15 minutes).
The delay causes timeouts and users cannot review and approve NIR in a timely manner.
To avoid timeouts, users can increase the timeout period following this note:
<Note 1165573.1> - TimeOut Errors - How To Extend TimeOut For Long Updates In APC/PIM/PLM Pages?
The details page opens in 5 to 10 minutes.
Expect the page to open in less than 2 minutes.
Navigate to HomePage > Select notification on worklist > New Item Request Details
Select New Item Request Details
Select Lines Tab
The result page opens but very slowly.
Result Page Details
Result page (click on "About this Page") is /oracle/apps/eng/changemgmt/webui/LineListPG 120.8
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