Customer Form Issue: Reactivating an Inactive Party Site Does Not Automatically Reactive Site Use (Doc ID 1135317.1)

Last updated on AUGUST 03, 2017

Applies to:

Oracle Customers Online - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

In release 12 when party site is inactivated , site uses are also inactivated. When party site is RESTORED (restore button) the party site uses are not reactivated.

This behavior if acceptable because there are cases where you truly do not want the site uses to be automatically activated anyway, however, there is no option provided to restore the site use manually. The only availability for a site use within application functionality is to add a new site use. There should be a choice to restore the site use when a party site is restore or activated.

Cause

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