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Unable to Create Supporting Reference in SLA Setup (Doc ID 1137472.1)

Last updated on JUNE 04, 2018

Applies to:

Oracle Payables - Version 12.1.1 to 12.1.2 [Release 12.1]
Oracle Financials Accounting Hub - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

Unable to create Supporting Reference using the following steps:
1. Use the Payables Manager responsibility.
2.  Navigate to SLA Setup -> Accounting Methods Builder -> Journal Entry Setups -> Supporting References
3. Create Support Reference by clicking on ADD DETAIL
4.  At this point nothing was returned.

Cause

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