Saving A Customer Category For Organizations Gives Error APP-AR-96282 (Doc ID 1137663.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle TeleSales - Version 12.0.6 and later
Information in this document applies to any platform.
Checked for relevance on 30-May-2013

Symptoms


Unable to update Customer Classification in eBusiness Center, Organization tab.  

Error:

APP-AR-96282 Error Value for created_by_module must be a value defined in lookup type HZ_CREATED_BY_MODULES

This is only effecting some Organizations created before the upgrade,  when the instance was Release 11.5.9 or earlier.

Cause

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