Resequence Stops Action Fails When Original Rate Service Is Not Compatible (Doc ID 1138514.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 5.5.05.02 and later   [Release: 5.5 and later ]
Information in this document applies to any platform.

Symptoms

After changing the Service Provider on a shipment, when resequencing the stops, the rate used as part of the 'change carrier' action is no longer an option. The resequence stops action fails, if the first rate offering it tries is infeasible. It should either

1) continue searching for feasible rate offerings, or

2) the first rate offering it tries should be the one that was assigned to the shipment prior to the resequence action.

Cause

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