Vacation Rules For 'Eam Work Requests Approval' Not Working (Doc ID 1138625.1)

Last updated on OCTOBER 28, 2016

Applies to:

Oracle Enterprise Asset Management - Version 11.5.10.2 and later
Information in this document applies to any platform.
***Checked for relevance 03-May-2015***


Symptoms

The system allows a user to create vacation rules for item type 'EAM Work Request Approvals' - but notifications are not going according to the vacation rule.
There is a note "Vacation Rules Of The Notifications For Work Requests In The Maintenance Super User Is Not Running (Doc ID 791412.1)" which says vacation rules doesn't work for Work requests.
But requirement is - if it doesn't work the option 'EAM Work Request Approval' should not be there or it should throw an error message while creating vacation rule

STEPS

1. Maintenance Super User Responsibility
2. Create Vacation Rule> select option 'EAM Work Request Approvals'.(system allows)> complete creating vacation rule.
3. Create work request - find no notifications are being sent for the rule.

Cause

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