Receipt Remittance Report Is Blank, No CC Or ACH Processing

(Doc ID 1139745.1)

Last updated on DECEMBER 15, 2016

Applies to:

Oracle Payments - Version 12.0.6 and later
Information in this document applies to any platform.
Checked for relevance on 26-Aug-2013.

Symptoms

Remittance was failing with the following error


**Starts**25-JUN-2010 14:58:17
*** glibc detected *** FNDLIBR: double free or corruption (out): 0x084a4fe0 *** ======= Backtrace: ========= /lib/libc.so.6[0x66e5a5] /lib/libc.so.6(cfree+0x59)[0x66e9e9]
FNDLIBR[0x8094158]



In addition, within the Receivables application when trying to add credit card information to a customer, an error happens when you apply.  The error is "You have encountered an unexpected error. Contact your System Administrator..."
If you click on the details link you can see it's a database error


Error Page
Exception Details.
oracle.apps.fnd.framework.OAException: oracle.jbo.DMLException: JBO-26041: Failed to post data to database during "Rollback to Savepoint": SQL Statement "null".


Changes

A recent database upgrade.

Cause

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