Unable To Login Receiving Error: ERROR_CONNECTING_TO_SERVER

(Doc ID 1139913.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Management - Version: 6.0 and later   [Release: 6 and later ]
Information in this document applies to any platform.


After Upgrading from 5.5 to 6.1 any users that has a custom users role assigned are unable to login to the application and receive the following error:

cause.ERROR_CONNECTING_TO_SERVER (exception=null, user=DOMAIN.USER)

DOMAIN.USER is the substitute id in this example, in a live scenario this would be an id specific to your OTM environment


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